Pixieset is an amazing photo sharing software I use to send you your photos! Please be sure to SAVE YOUR IMAGES somewhere else (i.e. iCloud, Hard Drive, USB, CD) once they’re downloaded. Your images will only be up there from 6 months to a year after your session.


When you decide to print on your own, PLEASE be sure to download them on your desktop and then send those images to your printer. The software recognizes what type of device is being used to download them. So, by downloading them on your desktop/computer, they will be downloaded in the higher resolution which will make for better quality prints.

If you download them on your phone, and then send them to the printer from your phone, they will be in a very low and poor quality and the prints will not turn out as well.


If you want to download the entire collection, you simply click on the Download icon shown at the top right of the Gallery view.

For Single Photo Download, you can either hover over the photo and click the Download button while it’s still in gallery viewing mode. Single Photo Downloads are NOT to be used for printing– they are Web Resolution for social media sharing.


If you do, view your gallery on a mobile device, it will look similar to this. You will need to individually select which images they wish to download. Once you have clicked on the image you wish to download, simply click on the download icon to begin downloading the image.

Once you’ve click the Download Icon, the image will open in a new window, simply select OK to move on. Then they will hold, or press down on the image on your phone, until the Save Image message box appears.

Once you’ve clicked Save Image, the image will be saved directly to your mobile device’s camera roll. You can continue this process for every other image you wish to download,

Note: it is not currently possible to allow the full Collection to be downloaded to a mobile device; any full Gallery or multi-image downloads must be completed using a desktop or laptop computer.

Depending on your collection settings, you may be asked to enter your e-mail along with a 4 digit code. That code will be in your original e-mail.

Types of DOWNLOADs

You will have the chance to select the Sets they would like to Download (if applicable), and also choose the Download Size. You can always come back to this page at a later time, and select another size or more Sets to Download.

Here’s an explanation of the different sizes straight from Pixieset

Web Size

The Web Size files are much smaller and therefore are faster to download and upload! They are ideal for sharing on Social Media, or for quick viewing. The Web Size files are much smaller and therefore are faster to download and upload. Do NOT print Web Size photos– there is no guarantee they photos will turn out.


Original images are, as the name suggests, the original files exactly as you uploaded them. This will provide your clients with the full resolution files you have uploaded, without any compression or resizing. These files take up more space, and will take much longer to download. Use this file type for printing needs.